Refund Policy
Last updated: April 8, 2026
1. Overview
Goldetect is a digital service platform operated by PENFAI LLC. This Refund Policy sets out the refund terms for paid services offered on the platform.
2. Free Services
The core features of the Goldetect platform are offered free of charge. No refunds apply to free services.
3. Paid Services
For premium features or subscription plans, the following refund terms apply:
- You may request a refund within 14 days of the purchase date.
- Refund requests must be submitted by contacting PENFAI LLC.
- Refunds are issued to the original payment method.
- Refund processing is completed within 5-10 business days.
4. Non-Refundable Situations
- The 14-day refund window has passed.
- Abuse of the service has been detected.
- The terms of use have been violated.
5. Refund Requests
To submit a refund request, please contact PENFAI LLC. Your request will be reviewed as soon as possible.
6. Changes
PENFAI LLC reserves the right to update this Refund Policy without prior notice. Updates are published on this page.